Frequently Asked Questions

Questions you might have

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Frequently Asked Questions

Questions you might have

  • Generic video hosting services target every industry. Vidora is built specifically for e-commerce brands: SKU matching per product, a shoppable product carousel, campaign collections, multi-format render and conversion-focused sales analytics.

  • Works with a single embed line. Shopify, Ikas, Ticimax, T-Soft or your custom panel — doesn't matter. Deeper API integration is available on Pro and Enterprise plans.

  • On our own infrastructure located in Turkey. Backed up, multi-copy, data-center grade. KVKK / GDPR friendly.

  • Email warning at 80%, panel alert as you approach 100%. Your player keeps running; we offer a top-up or a one-step plan upgrade. We don't do surprise suspensions.

  • Plan-based (Start: 5, Growth: 20, Pro: 50). The practical recommendation is a maximum of 20 active cards per video — more dilutes viewer attention.

  • Yes — 7-day trial with 10 video uploads and a watermarked player. Credit card optional.

  • Yes. Bulk upload from Growth onward; white-glove migration handled by our team on Pro and Enterprise.

  • MP4 (H.264 + AAC) is the base format; works in all browsers. HLS adaptive streaming, AV1/H.265 support are on our roadmap.

  • Live shopping is on our roadmap and actively in development. It will extend our shoppable video infrastructure: featuring products during a live stream, live chat, emoji reactions and automatic conversion to a VOD replay when the stream ends. Sign up via the contact form for early access.

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In a 15-minute demo, we'll spin up a live Vidora player with your own product videos and show you around.

FAQ · Vidora